Privacy Policy
Effective date: June 17, 2025
Nomase Hotel Limited ("Nomase Hotel","we", "us", or "our") is committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services.
1. Information We Collect
We may collect personal information in various ways, including:
- Directly from you: When you make a reservation, check-in, or contact us, we may collect your name, contact details, payment information, and any special requests or preferences.
- Automatically: When you visit our website, we may collect information such as your IP address, browser type, and browsing behavior through cookies and similar technologies.
- From third parties: We may receive information from booking platforms, travel agencies, or other partners involved in your reservation process.
2. How We Use Your Information
We use your personal information to:
- Process and manage your reservations.
- Provide customer service and support.
- Communicate with you regarding your stay or inquiries.
- Improve our services and website functionality.
- Comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers: Third-party vendors who assist in operating our website, processing payments, or providing services.
- Legal authorities: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided below.
6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of the website may not function properly without cookies.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Anychanges will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Nomase Hotel Limited
11 Akinyede Crescent, Egbeda, Lagos State, Nigeria
Phone: +234 816-403-0809
Email: info@nomasehotel.com
By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy.