Terms of Service
Effective date: June 17, 2025
Welcome to Nomase Hotel. By accessing our services, including bookings, accommodations, and facilities, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. Booking and Reservations
- Eligibility: Guests must be at least 18 years old to make a reservation.
- Booking Confirmation: Reservations are confirmed upon receipt of a booking confirmation email. Please review the details for accuracy.
- Payment: Payment terms, including deposits and balances, are specified during the booking process. Accepted payment methods include major credit cards and other methods as indicated.
- Special Requests: While we strive to accommodate special requests, they are subject to availability and cannot be guaranteed.
2. Cancellation and No-Show Policy
- Cancellation: Cancellation policies vary based on the rate plan and booking channel. Please refer to your booking confirmation for specific details.
- No-Show: Failure to arrive without prior notice may result in a charge equivalent to the first night's stay or as specified in your booking terms.
- Modifications: Changes to reservations are subject to availability and may incur additional charges.
3. Check-In and Check-Out
- Check-In Time: From 12:00 PM
- Check-Out Time: By 12:00 PM
- Early Check-In / Late Check-Out: Subject to availability and may incur additional charges.
4. Guest Responsibilities
Guests are expected to:
- Provide Accurate Information: Ensure all personal and payment information is accurate and up-to-date.
- Respect Property and Staff: Maintain respectful behavior towards staff, other guests, and hotel property.
- Comply with Policies: Adhere to all hotel policies, including those related to noise, smoking, and occupancy limits.
5. Facilities and Services
- Amenities: Nomase Hotel offers various amenities, including air-conditioned rooms, private bathrooms, and dining options.
- Wi-Fi: Internet access is available in designated areas. Usage is subject to our acceptable use policy.
- Parking: Complimentary private parking is available on-site for guests.
6. Liability and Damages
- Personal Belongings: Guests are responsible for their personal belongings. Nomase Hotel is not liable for loss or damage.
- Damages: Guests may be charged for any damage caused to hotel property during their stay.
7. Privacy Policy
We are committed to protecting your privacy. Personal information collected during the booking process is used solely for reservation and communication purposes. For more details, please refer to our Privacy Policy.
8. Force Majeure
Nomase Hotel is not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other unforeseen events.
9. Governing Law
These Terms of Service are governed by the laws of the Federal Republic of Nigeria. Any disputes arising shall be subject to the exclusive jurisdiction of Nigerian courts.
10. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Nomase Hotel
11 Akinyede Crescent, Egbeda, Lagos State, Nigeria
Phone: +234 816-403-0809
Email: info@nomasehotel.com